The Digital leadership Blog!
When Solutions to Problems Create New Problems!
Often, we jump on the solutions. The new solutions, in turn, create more problems for us. For example, suppose we have weak sales capabilities. In that case, we may jump to a solution to implement new Customer Relationship Management (CRM) software. Similarly, we may...
What is the Value of Reinventing the Wheel?
Not every problem is worth solving. If someone has a solution to the problem we are solving, then adopting and adapting to the solution may be a sensible approach. After all, what is the value of reinventing the wheel? Even if we want to claim our wheel is better than...
Magic Happens When We Like Others!
When we collaborate, we win. When we argue, we lose! It is common sense, but it is also uncommon too. In my experience, to collaborate, we must like other team members. When we like others, we hear more deeply. Even if we disagree, we acknowledge where we agree first....
When Nothing is Working the Way You Expect!
Have you ever felt that you put in a lot of effort but got little return? You may think that nothing is working the way you expect. Things look complex and ambiguous. It is like fighting hard in the dark. For example, the business is not growing as planned, the...
The Change Success Formula!
Transformation is a radical change. Change does not happen without people. However, we know it is challenging to lead change in the organisation. The complexity increases with the number of employees, capacity, capability, management structure, autonomy, and other...
We are Lazy by Design!
We are unlikely to bother if we know we can get away with it. Whether they are traffic rules, safety equipment, or general cleanliness. We are lazy by design. We are likely to skip if we know we can get away with not doing something. Knowing this dynamic, it is the...
Preparing For Significant Change!
The quality of my interstate family trip is highly dependent on the preparation of the trip. Similarly, the success of winning on the battlefield is highly reliant on its preparation. Before embarking on any significant change, it is vital to prepare for the change...
Pay The Price of Naivety!
In my life, many things fit in the category of – what I don’t know, is what I don’t know. However, there are many things that I know I need to learn, change and adapt, but I am lazy to take action. When I compare myself with a year old of myself, I conclude how naive...
Opportunities Are Endless!
Opportunities are endless. However, we don’t see them equally. Few of us see an opportunity in solving big problems; others may see it in bypassing them. Few see opportunity in forcing our way through; others may see it in developing consensus. Few see an opportunity...
We Often Have a Choice!
Customers are so impatient that it drives me crazy. Customers are impatient. We need to do a better job of managing their expectations. ------ Employees show no interest in business improvement. We are not getting anywhere. Employees show no interest in business...
Operational Work Keeps Us Too Busy And Ineffective!
Three woodcutters were engaged to cut trees within five days. The owner of the block decided to allocate each woodcutter a separate piece of land. The landlord agreed to pay them based on number of trees they cut. The first woodcutter worked harder than the other two...
The Real Complexity of Business Systems!
Enterprise Business systems appear to be complex. However, what they do is quite simple. These business systems facilitate the data-capturing process from various collection points—for example, end-user data entry, machine data. They undertake complex calculations...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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