The Digital leadership Blog!
Businesses like to believe they are unique!
Businesses like to believe they are unique and different from their competitors in the corporate world. Therefore, they seek custom software solutions to set them apart in the market. However, the reality is that most traditional businesses have similar capabilities,...
What is the cost of a delay in software investment?
As business owners and project sponsors, we want to know the cost of software implementation as soon as possible. We tend to optimise the cost of implementation and aim to complete the project within an agreed budget. But the bigger question is, how much are we losing...
Turning Software Costs into Profitable Investments!
Software costs and implementation is a critical concerns for corporate businesses, business owners, and project sponsors. However, instead of solely focusing on the cost, it is important to consider the potential return on investment (ROI). Classifying technology...
Run and wait!
As customers or executives, we possess a position of power. We have service providers (vendors/employees) to offer services in exchange for currency. The service providers are trained to serve. A few learnt on the way that ‘customer is always right’. A few of them...
Comparing solution options can make you cry!
So, we have a business problem to solve. We want to automate end-to-end business processes to remove silos, increase efficiency and improve our customer experience. The solution options are: Update the existing ERP and develop integrations between the ERP and CRM...
Merely measuring the project based on time, budget, and quality is a dumb idea!
The following story illustrates why: We wanted to solve the problem of manual labour and time spent cutting vegetables at home. So we form two parallel project teams to solve this problem. Project team - A developed cutting machine. The A team designed and developed...
Change anxiety pushes us to go backward!
Every new, reasonably significant change comes up with change anxiety. Unfortunately, the change anxiety pushes us to go backwards and try to follow the old familiar ways. It is like getting on the escalator stairs to move to the next higher level, and due to anxiety,...
Are we solving or feeding our problems?
This question is valuable to answer both in the personal and business context: Are we solving or feeding our problems? We often jump to the solution without patiently understanding the problem. Here are a few examples for some context: I need more storage space in my...
Employees are trained to please their boss!
It is true that employees are trained to please their boss! The hierarchical corporate structure dictates that the employees listen to their bosses, nod and say pleasing words. Therefore not many employees speak from their hearts. As leaders, we must be aware of...
Why you cannot over-communicate?
Effective communication is one of the main challenges within every project and organisation. We all hear this phrase – You cannot over-communicate! If the message is important and reasonably complex, it is often challenging to communicate it effectively. Here are a...
How do executives have all the answers?
It seems like executives have all the answers. They have something to say about questions related to finance, technology, HR, economy, or business processes. It appears like you know everything. So, how is it possible that executives have all the answers? Let me ask...
Why should we bother about viewpoints?
Feedback is a vital tool in the business world. We typically ask for feedback from the people we serve or sell our products. We collect feedback from our customers (internal to the organisation or external) to develop a holistic 360-degree input. It makes sense! But...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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