There is no doubt that what gets measured gets managed! However, in business, measurement comes at a cost. Therefore you should only measure things that matter. Out of the following, what is vital to your organisation: Dealing with precious metals or raw...

In your organisation, who is responsible for the following: Strategic level Mapping the business vision, short/medium-term goals and strategy into meaningful and measurable context.Mapping gaps between the ‘current’ and ‘future’ state of the business to meet the...

Let me tell you that your business is not much different from Apple or Sony. You may be feeling a little confused. But wait, take a step back and view your business through the lens of the ‘service’. Your business is nothing but a collection of services. The services...

This a simple way to dumb down complexity and clearly demonstrate what your organisation is all about in one page. Use the following example and sample template for Business Services Mapping. Business Services Mapping

Imagine a house build without the input of a professional architect. It is likely to be all over the place. Most certainly, it will crumble and be unsafe to live in. We all know that the architect has a vital role in the building of the house. Yet, when it comes to...