The Digital leadership Blog!
Do you have a plan to procure enterprise software?
Sellers have more experience in selling than the individual Buyer buying a fit-for-purpose product. Sellers have a well-defined structure, methodology and process for selling. On the other hand, buyers often have a vague desire or a problem. Suppose the Buyer does not...
How to avoid buying unsuitable enterprise software?
Enterprise software (ERP/CRM) implementations are complex and costly. As significant money is involved, software vendors' and partners' focus remains on selling the software and implementation services to you. Sometimes their entire focus is to maximise sales...
Learning to be comfortable in the discomfort of breaking the norm!
We are puppets of our habits. Unknowingly, our comfort is embedded in our everyday routines. Any disruption of our norm makes us uncomfortable. For example, I like to be very busy. If the workload decreases, I quickly get uncomfortable. So to get back to the norm, I...
How to deal with a non-responsive implementation partner?
In the last post, we covered the importance of reference checks before signing the dotted lines. But, what in case you are stuck with a non-responsive implementation partner? Your company has already signed up and implementing enterprise software. However, the vendor...
Protect your business from empty promises of the salespeople
Enterprise software implementations are extensive, complex and costly. As there is a lot of money involved, vendors do not always do the right thing. It is pervasive to see: The Salespeople promise the world, and the Delivery team struggles to deliver.The software...
Can the Project Objective change during the project?
Here is a question for you: Can the Project Objective change during the project? Before we address this question, we must cover some basics. The Project Objective answers the fundamental question: Why are we executing the project? What is the purpose of the project?...
One thing that the Project Sponsor should never forget!
Project Sponsors are busy individuals. They have their day job, leadership responsibilities and Project governance duties. As a Project Sponsor, you may have to make decisions with minimal information. Further, you ensure that the Project team is empowered and well...
Is your project progressing towards the set goal or drifting aimlessly?
How do you know if the project you are sponsoring is progressing towards the set goal or drifting aimlessly? Consider you are sponsoring an ERP upgrade project. The project team suggested ten additional requests (gaps) during the execution. The team also proposed to...
How do we control the additional scope?
Everyone hates changing goalposts, yet most of us experience scope creep in projects. Customers ask for additional features, modules, and digital capabilities throughout the project. The vital question is: Is the addition of more scope a bad thing? Absolutely not - as...
Why do some projects keep on drifting away from the Go-Live date?
So here is the question for you! Why do some projects keep on drifting away from the Go-Live date? In other words, why do they keep on pushing out the Go-live date? There can be many reasons. However, one of the most common causes is adding scope to the project. As...
What is User experience in Enterprise software?
User experience (UX) is your experience interacting with the system. Enterprise software is inherently complex. These software products are broad enough to cover various industries. At the same time, they can be profound with the range of features and functionality....
Why do customers invest in technology?
Ten years ago, if you ask me why do customers invest in technology? My response would have been – “Technology help customer solve business problems. It helps to relieve pain. The pain can be due to manual processes, lack of transparency, foresight etc.” However, this...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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