Human interactions are intricate. Two people can have the same conversation twice (word for word) and have different results. So many elements influence the outcome of our talk. For example, our mood, other aspects of our lives, sleep, workload, time of day, day of...

As leaders, we must learn to build rapport, develop relationships, and form partnerships. Let us not, however, assume that we can form genuine relationships with everyone. There will always be a few people with whom we cannot actually connect. It may be because of...

The majority of suggestions we get are free. Many of them are provided to us by people who care about us, our cause, or the topic at hand. We have several options when someone offers us this gift. We can use the gift to do something beneficial. We can accept it but do...

Had I been born into a wealthy family, the concept of the value of money might have eluded me entirely. Similarly, if I had been excessively attractive, I could have become preoccupied with trivial matters. And if I had been inundated with an abundance of customers,...

As leaders, we are often fixated on achieving success. We read, listen, and write about it. We preach about the lessons failure can teach us and how it leads to success. We honour young entrepreneurs in the town. Many magazines print lists of the most influential...