The Digital leadership Blog!
Which type of business will AI impact?
On the way to school, my daughter asked me a simple but powerful question: "Which type of business will AI have an impact on?" My answer was: "Every business—directly or indirectly." To my understanding, there isn’t a single type of business that will remain untouched...
How to Align AI with Business Goals?
How to Align AI with Business Goals? This is a common question — but in my view, it’s not quite the right one. Instead, we should be asking: How do we align technology with our business goals? AI is just one of many technologies available to us. Its current popularity...
AI Strategy vs. Digital Transformation Strategy!
The word strategy often gets overused without appreciating its true meaning—making deliberate choices to achieve long-term goals. When comparing AI strategy vs. digital transformation strategy, it’s important not to treat them as separate or competing concepts. AI...
AI Readiness Assessment!
The checklist below highlights the foundations that dramatically improve your chances of success with AI adoption. Tick what applies to your organisation: You’ve assigned a clear owner to lead the AI adoption initiative. The leadership team has a basic understanding...
Rethinking AI Adoption in Business!
AI adoption in business is often viewed through a narrow lens. Many businesses limit its use to website chatbots, refining emails and slide decks with CoPilot, or asking questions through tools like ChatGPT. But true AI adoption must go beyond these surface-level...
AI Adoption : Where to Start?
AI is one of the most powerful business tools of our time — yet many organisations still struggle with a simple question: AI Adoption: Where do we start? Who should lead the way, and what should the first steps look like? Let’s unpack this. First, it’s important to...
AI has massive potential!
AI has massive potential—but only for those who use it! I’ve been curious about how businesses are adopting AI and keep hearing a range of different approaches: Access is blocked while the organisation figures out what to do Lots of talk, but little or no real...
Will AI Replace My Job?
Will AI Replace My Job?This is the question many of us are quietly asking—or openly worried about. The common reassurance is: AI won’t replace your job, but someone using AI will.It’s a comforting way to say your job is safe—as long as you learn to use AI. But let’s...
We’ve spent millions on tech, but nothing talks to each other!
“We’ve spent millions on tech, but nothing talks to each other.” This is one of the most common complaints we hear from executives in medium and large organisations. And it’s frustrating—because it feels like all that investment has led nowhere. Let’s start by busting...
Which is the Best Software for Council Operations?
Asking “What’s the best software for council operations?” is like asking, “What’s the best car in Australia?”The only honest answer is: it depends. The right software for your council depends on several key factors, including: Your current software ecosystem and how...
Why Is My ERP So Slow?
It’s one of the most common frustrations we hear: “Why is my ERP so slow?” If you enjoy making complaints, this is your moment. But if you're someone who truly wants to add value, take the time to investigate the real cause. Here’s how: Be Specific – Don’t just say...
A way to gain leadership buy-in!
The fastest way to lose the leadership team’s support is to make ad hoc decisions based on personal preferences—or to start and stop digital projects without their input or endorsement. The sustainable way to gain leadership buy-in is to actively involve them in...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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