The Digital leadership Blog!
The Edge Nobody Negotiates For
The Edge Nobody Negotiates For There is a moment in most negotiations where one side starts pushing harder. More data. More urgency. A firmer voice. It rarely works, and it rarely needs to. The edge that actually moves things is quieter than that. It comes from asking...
What to Think About Before You Talk to a Single ERP Vendor
What to Think About Before You Talk to a Single ERP Vendor Before you buy a lounge for your house, you do some thinking first. What colour scheme is the room? What dimensions will actually fit without crowding the doorway? What material — leather, fabric, something...
Digital Transformation, by accident! Shocking but true!
Most SMEs get on to the Digital Transformation journey by accident. Phase – 1 starts with the implementation of enterprise software. Phase – 2 is to clear Phase – 1 mess and add a few new Digital capabilities. Finally, the organisation slowly improves its Digital...
What are the Digital Transformation Services?
Digital Transformation is a complicated business. One of the questions that I often hear is: What are the Digital Transformation Services? In other words, the different types of services Digital Transformation vendors offer? You may be tempted to fire this question on...
The System Owner Nobody Appointed
The System Owner Nobody Appointed Every digital asset an organisation buys ends up somewhere on a register. A licence, a platform, a piece of software with a dollar value and a depreciation schedule. Accounting does its job correctly here — it records the asset,...
Draw the Experience Before You Draw the System
Draw the Experience Before You Draw the System Most executives starting an ERP journey begin with a list. Modules to buy. Vendors to shortlist. A budget to defend. They start in the middle of the story and wonder later why the ending never arrives.I've sat across the...
Great leaders prepare for a hot day! Stupid ones give marching orders!
Sunday morning, a hot day in sunny Perth, we rocked up for Malaysian breakfast with our friends. We were having a great time. Kids had a casual play; we were chatting on a few important topics. Topics that do not require much brainpower. You know what I mean? Casually...
Do not leave for the Digital Transformation journey alone!
Do you know anyone jumping into the ocean without professional training or support? Imagine the disaster if an unlicensed driver drives a car without a professional instructor. Then, why do many SMEs endeavours to implement Enterprise (ERP/CRM) software without...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
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