We all like to believe our decisions are rational. But research says otherwise—our choices are often nudged (or shoved) by biases and emotions, whether we realise it or not. So, we turn to data-driven decision-making as the solution. Sounds great, right? But here’s...
One powerful way to become a game changer is to redefine the game itself. When we shift the rules, it impacts everyone—players, stakeholders, and the entire ecosystem. A new rule alters the environment, and that change forces everyone involved to think and operate...
In the heat of an argument, when our egos spread out to burn other's egos, we often forget: We don't need more fire (our ego) to extinguish the other's fire. In the argument, we are not discussing a point. Instead, we are feeding fire to our pride. Our pride wants us...
In an ideal world, we put dedicated effort into our work, support each other, and get the job done. We take accountability and provide our full support to our team. No time is wasted on gossip, complaints, and negativity. In the real world, however, we need an...
Why do people who have served in military service gain instant trust? What is so special about students who study in the top schools? Why do Big Four consulting companies hire from within the Big Four? It is about the unwritten rules that shape our thinking and...
Family businesses, houses, and charitable foundations are signs of the family legacy. For the family, they have a deep meaning and connection. They represent the status and significance of the family. But they are merely symbols. Behind the signs is the family’s...
When we collaborate, we win. When we argue, we lose! It is common sense, but it is also uncommon too. In my experience, to collaborate, we must like other team members. When we like others, we hear more deeply. Even if we disagree, we acknowledge where we agree first....
I have come across the following types of organisations: Discussion lovers: They love to talk, gain everyone's perspective, and try to keep everyone involved. The management keeps its people happy. No major disruptive decisions are made, and the organisation continues...