We service our vehicles per the set schedule to ensure they function correctly. We check many things before going out on a journey. Similarly, it is good to consult a doctor occasionally to ensure our wellbeing. But how about our organisation? An independent health...

One of the most common requests I hear is the desire to have everything in one system. While this aspiration is understandable, the ideal approach is to create a seamless working environment that integrates existing business systems. This practical solution allows...

You may have come across many labels, like: ‘99% fat-free’ on a juice bottle. ‘Dermatologist tested’ on skin care products. ‘Low carb’ on cheese products. These marketing labels are always true and misleading at the same time. Similarly, the software industry has a...

It is common practice to form a selection panel for enterprise software selection. The selection panel typically comprises senior managers of different departments, such as finance, professional services, procurement, and sales. Being on a panel is a big...

While procuring enterprise software (ERP/CRM), we often forget one thing: It is not about me! It is not about me; it is about my organisation on behalf of which I am making decisions. So, rationally, we should not be shy. Instead, be vulnerable, and ask dumb...

When we select a builder for our new house, we don't merely compare their prices and choose who is cheaper than others. Instead, we carefully shortlist the types of builders that suit our tastes and preferences. We then select a builder that is compatible with us....

In the B2B environment, when I announced, “We have made a strategic decision to implement a new ERP and cracked a great deal with the implementation partner.” In parallel, there is likely to be another announcement on the vendor side, “We have secured a major project...