How do we control the additional scope?

Everyone hates changing goalposts, yet most of us experience scope creep in projects. Customers ask for additional features, modules, and digital capabilities throughout the project. The vital question is: Is the addition of more scope a bad thing? Absolutely not...

Why do customers invest in technology?

Ten years ago, if you ask me why do customers invest in technology? My response would have been – “Technology help customer solve business problems. It helps to relieve pain. The pain can be due to manual processes, lack of transparency, foresight etc.” However, this...

Form the Steering Committee! Preparing for the war!

Enterprise software implementations are the war against the Status quo. The Project Sponsor is the General taking overall accountability. The Project Sponsor forms the core team to lead the war. The core team is called as Project Steering Committee or Project Board....

The best way to screw up as a Project Sponsor!

We have already covered that the Project Sponsor is accountable for the Project. It is the default setup for the project organisation. The Project Sponsor has a heavy burden on his shoulders. The Project team reach out to the Sponsor to make critical decisions in time...

Who is to blame for the failed project?

No one likes to fail. However, if we fail, we love to blame someone or something for our failure. I cannot run 10K this week because of my shoes.I missed the bus due to traffic.No one loves me because they do not like to hear the truth about themselves. Let me make...

Who is accountable for the Digital project?

It is one of the most critical and least understood questions. You need to know this as soon as the project work starts. i.e. Who is accountable for the Digital project? It is vital to know who is accountable for the project’s success. Is it the Project Sponsor...

Disarm people by disclosing your intent upfront!

How long will the project take to complete? Is it very complex? Have you managed such projects before? When we ask such questions, people try to make an assessment and judgement about our intention. They often feel vulnerable, insecure and often make wrong...