The Digital leadership Blog!
ERP projects are not about innovation!
ERP projects are not about innovation. You should not waste time innovating the best Order to Cash process during implementation. Instead, adapt to the standard process that the ERP offers. The standard processes should fit well if you have selected the right ERP...
What is the top benefit of using ERP software?
ERP systems offer one solution to meet the end-to-end business needs of the organisation. Let us unpack this! ERP systems consist of multiple modules (like Finance, Manufacturing, Sales). These modules are designed to work with each other seamlessly. Therefore, the...
Packaged software is like a ‘Home and Land’ package!
The packaged solution is also known as Commerical Of The Shelf (COTS) software. It includes specialised software (Expense Management, Field Services) or Enterprise applications (ERP, CRM, HCM and EAM). The packaged software is like a Home and Land package because the...
The alignment of strategy is everything!
Many organisations waste effort developing their disjointed Business and IT strategy. Great organisations, however, create a business strategy and the strategy for every other dimension (e.g. strategy for customer experience, procurement). Further, they ensure their...
Why do we only worry about Business and IT Strategy?
Business and IT strategies are most common in organisations. So the question is, why do we only worry about Business and IT strategy? Is that all we need? Why don’t we look at strategy with a broader context? How about: Strategy for Customers?Strategy for...
Rituals without the right intentions are useless!
The value is within our intent; the rituals only help us consistently perform. Our daily, religious, workplace rituals serve the same purpose. They enforce us to show up regularly. However, if we have a weak intent, rituals add no value. Consider the world of the...
Continuous Business improvement is a mindset, not a process!
Average organisations think of employees as fruit. Their focus is on squeezing more juice to increase profitability. In this environment, everyone behaves like a busy assembly line worker. Repeating the same work over and again without understanding its value. The...
What is the simplest way to influence your team?
As leaders, we want to influence our teams. You may want them to be more bold, adaptive or resilient. You may like to see them working hard and learning new skills. So, what is the simplest way to influence your team? The simplest and most effective way is to start...
Seriously consider upgrading your existing ERP! New toys cost a fortune!
ERP implementations are costly and complex. Seriously consider upgrading your existing ERP rather than implementing another system. The following are a few emotional statements you may hear within your business. Gather facts and check if upgrading ERP is the more...
How to ensure returns on investment on software implementation?
Enterprise software implementations are complex. It is often challenging to realise the benefits of capital expenditure. There can be many reasons for low Returns On Investment (ROI). Even if the project team has developed a product that meets the business needs, ROI...
What are the top 5 reasons for passive change resistance?
Passive change resistance is one of the top reasons for digital assets underutilisation. Find out more on this here. So, what are the reasons for passive change resistance? Why do staff avoid adopting change? Why do end-users not fully utilise the business systems?...
Why do we underutilise digital assets?
There can be many reasons why we underutilise digital assets. An example of underutilisation is, using emails for customer communications instead of using a CRM system. But why do we underutilise digital assets? Among many reasons, the passive change resistance is...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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