The Digital leadership Blog!
Have you ever thought – How to be a valuable customer?
We assume that as a customer, we hold a position of power. Therefore, vendors will readily be available to serve us. Our common assumption is that we just need a healthy budget to make things happen for the business. When competing to get the attention of the top...
Transform vendor relationships from ‘transactional’ to ‘partnership’!
There are fundamental differences between B2B and B2C operating models. The problem is that we limit our thinking and possibilities due to sheer ignorance. For instance, we keep managing B2B relationships like B2C. We restrict ourselves only to transactional...
Are you hiring an independent consultant? Make sure you do your homework right!
In the few previous posts, we discussed the importance of independent consultants in your Digital Transformation journey. They have a vital role to play. So, as a Project Sponsor, you must do your homework before hiring an independent consultant. The success of your...
Why do I need an independent consultant?
Consider you decided to take your family to the next level of maturity. You booked a guided life transformation course. You will take your family to a lonely island for five nights. Your family will follow a unique set of activities every day. A dedicated life coach...
Failure is a great teacher, but there are better ways to learn!
Failure is a great teacher. Failure opens up new doors for learning. However, one can learn from others' failures/experiences too. It is a much better way to learn. We often overestimate our capabilities. So, we do not seek professional assistance at the right time....
When should I hire an independent consultant?
So, you have decided to hire an independent consultant for your Digital Transformation initiatives. But, you may be thinking: When should I hire an independent consultant? It depends on what you want the consultant to do. To build the foundation for successful...
Do I need to hire an independent consultant?
Enterprise software implementations are complex. The Project Sponsors often ponder this vital question: Do I need to hire an independent consultant? At the start, it looks easy. Internally, your staff shows enthusiasm and courage. Vendors assure you that you are in...
Why not to become a difficult customer?
Vendors often label a few customers as difficult customers. Vendors label them as difficult because they: maybe demanding high standards of service, orchallenge the boundaries of the solution, orthey shout out when vendors do not deliver on their promiseskeep a...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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