In business, we undertake three types of work: BAU: Business as Usual is the work we do day in and day out. This work may take most of our time, generating predictable value. For example, as a Sales Manager, working on Sales calls and developing a Sales strategy is...

When the stakes are high, it is often difficult to make decisions. As a decision-maker, you may be pushed to make decisions. For example, Portfolio Management requests to prioritise projects among planned initiatives. You may feel that you don't have enough...

Resource constraints are one of the most common business constraints. We cannot allocate resources for all projects within any organisation at once. So, if we have multiple projects, how do we decide which projects to execute first? Generally, we have a good idea of...

I haven’t come across many organisations with fully functional Business Systems. For the majority of organisations, the Business systems are always a mess! For example, organisations suffer from underutilisation of the Business systems. The Business systems do not...

In business, we use many different types of software. Each piece of software has a specific purpose. There are often common capabilities among enterprise software. For example, we can record timesheets in the ERP and HR systems. Similarly, we can manage documentation...

To win in the digital transformation game, we must know the different sets of players and understand whom we are playing against. In the digital transformation initiatives, the following are the key players: Leadership team Customer Project Team (Subject Matter...

Symptoms keep us so busy that we never get to the root cause. Organisations invest time and effort in assessing various problems. However, what they consider problems are generally symptoms of the problem. It is typical of organisations to continue investigating...