What is the workflow?

In the good old days, the work within offices used to flow within paper files. Each file had a unique ID, a few forms, and supporting documentation. The file is used to move from one desk to another. Then, the file processing staff adds new information and makes...

Speed of the project!

The speed of the project should never remain the same. During uncertainty, it makes sense to slow down, think, reconsider past decisions and recalibrate. It is okay to admit that we are in crisis. Then, develop a plan to come out of the crisis. If the ship is sinking,...

How to increase team efficiency?

You don’t just need power from your legs to land a perfect Karate kick. You need power from the entire body simultaneously. Therefore, your body must work as a unit. Similarly, to achieve something significant project team must work as a single unit. They must act...

The weak link breaks often!

Enterprise software implementations appear to have this common theme. The weak link breaks often! Let us face it, SMEs do not have proficient resources in Data Migration, Testing, Security setup, and Training. Yet, software vendors continue to safely assume that...

CRM does not manage customer relationships yet!

Customer Relationship Management (CRM) is a widely used enterprise software. Many organisations use various CRM software across the globe. However, the name Customer Relationship Management (CRM) can be misleading. CRM does not manage customer relationships yet. CRM...

What is the cost of incompetence?

We should work as one team, without judgement. We should work hard and collaborate with the team members to meet the end goal! Sounds good? Yes, it sounds good and philosophical! However, not all members of your team are competent. The common assumption is that all...