The Digital leadership Blog!
What is User experience in Enterprise software?
User experience (UX) is your experience interacting with the system. Enterprise software is inherently complex. These software products are broad enough to cover various industries. At the same time, they can be profound with the range of features and functionality....
Why do customers invest in technology?
Ten years ago, if you ask me why do customers invest in technology? My response would have been – “Technology help customer solve business problems. It helps to relieve pain. The pain can be due to manual processes, lack of transparency, foresight etc.” However, this...
Form the Steering Committee! Preparing for the war!
Enterprise software implementations are the war against the Status quo. The Project Sponsor is the General taking overall accountability. The Project Sponsor forms the core team to lead the war. The core team is called as Project Steering Committee or Project Board....
The best way to screw up as a Project Sponsor!
We have already covered that the Project Sponsor is accountable for the Project. It is the default setup for the project organisation. The Project Sponsor has a heavy burden on his shoulders. The Project team reach out to the Sponsor to make critical decisions in time...
Who is to blame for the failed project?
No one likes to fail. However, if we fail, we love to blame someone or something for our failure. I cannot run 10K this week because of my shoes.I missed the bus due to traffic.No one loves me because they do not like to hear the truth about themselves. Let me make...
Who is accountable for the Digital project?
It is one of the most critical and least understood questions. You need to know this as soon as the project work starts. i.e. Who is accountable for the Digital project? It is vital to know who is accountable for the project's success. Is it the Project Sponsor or...
Disarm people by disclosing your intent upfront!
How long will the project take to complete? Is it very complex? Have you managed such projects before? When we ask such questions, people try to make an assessment and judgement about our intention. They often feel vulnerable, insecure and often make wrong...
Why are we insulting the Agile Manifesto?
The very first value of the Manifesto for Agile Software Development is – "Individuals and interactions over processes and tools". Yet, we are stuck on countless processes - Stand-ups, retrospectives, Sprint planning and Sprint reviews. Similarly, we debate tools like...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
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