Let us talk about amateurs and experts! Most amateurs can tell what to do to get from A to B. However, the experts understand us (as their customers). Then, illustrate the customised plan, monitor us on the way, give us plenty of options, and lead us to our...
What is common among Panadol, Amazon, Nescafe pod coffee machines, and McDonald's? All of them are extremely user-friendly, consistently deliver the same experience, and are relatively cheaper. This could be the exact reason for their popularity and success. For the...
You and I can work on the same thing, but with a very different approach. Our approach can depend on our previous experience, education, background, and various other factors. In my experience, the key differentiator in the approach is our motive behind undertaking...
We are all blind. As a result, we cannot see simple things that are pretty obvious to others. Our blindness can be due to multiple reasons. Our blindness can be due to excessive consumption of food, alcohol, and drugs, which hinder our focus. We cannot see how much...
Sometimes, I don’t stand up for myself. I let go of things because I don’t think they are that important. I tend to be flexible and adjust so we can move on with life. I may even bear insults just to avoid conflict. I may not make material decisions to prevent...
It is possible that, despite my best efforts, I remain unsuccessful. There can be many hypotheses to explain this. For example, I may be ahead of my time. I am at the wrong place and at the wrong time. I am too unique, or I am too unlucky. Irrespective of any such...
I may take pride in my work. I may have high standards, too. I may be working hard and putting in long hours. As a leader, it is who I am. However, I may lose credibility and respect by expecting my team to live up to my standards. My leadership should help my team...
The whole journey of leadership is to make ourselves redundant. Leadership is about enabling our people to take ownership of the tasks we have been performing (delegation). It is about developing new capabilities (automation and training). Leadership is about holding...