by SP Singh | Nov 14, 2022 | Visioning and Selection
There is a big misunderstanding about the role of ERP and CRM vendors. The common assumption is that ERP and CRM vendors are responsible for implementing their products based on your specific needs. If you assume that the vendors will offer a turnkey solution by...
by SP Singh | Nov 13, 2022 | Visioning and Selection
Uneducated buyers lose the most in the marketplace. Seriously, it is not the seller’s job to educate buyers if their offering is fit for purpose. The buyer must take the initiative and understand the problem, pain points, and how the proposed solution will fix...
by SP Singh | Nov 12, 2022 | Organisation Culture
Any good host would create an environment to make their guests comfortable. The sensible host even alters the environment (lighting, food, music) that suits the guest’s preferences. Similarly, we must develop the habitat of animals and birds before bringing them to...
by SP Singh | Nov 11, 2022 | Project Execution
While preparing for advanced mathematic exams, I used to ditch a few unimportant topics, first. After all average student like me will not win by preparing everything. Similarly, when we go to the gym, we ditch a few exercises that do not assist us in meeting our end...
by SP Singh | Nov 10, 2022 | Continuous Improvement
We hear a lot about greatness. Great products, people, experiences, and services. Then, there are more inspirational quotes like ‘Good is the enemy of great.’ We hear about greatness from the motivational speaker too! In addition, salespeople often refer to greatness...
by SP Singh | Nov 9, 2022 | Project Execution
In the good olden days, managers had a visual system. There were piles of files at every desk. If the intray is piling up, the person in charge needs help. Life was much simple. The manager can go around the office and sort out the bottlenecks simply by looking at the...
by SP Singh | Nov 8, 2022 | Leadership
How do we feel when we possess two things, and they both collide and break? Consider two exclusive wine glasses that break while striking too hard and saying ‘Cheers’! Similarly, hitting another car parked in the garage while parking your car! It is terrible to...
by SP Singh | Nov 7, 2022 | Change Management
We invest in a flashy new website. We celebrate and show to our customers, friends, and employees. But, after a few years, we often find that the website does not accurately represent our business. So, what has changed? Maybe nothing substantially big. Instead, a...
by SP Singh | Nov 6, 2022 | Continuous Improvement
Do you know how well you are offering services to your stakeholders? Do you have a process in place to continuously improve the service? How are you measuring current service levels? Do you know where the bottlenecks are? All the above questions are vital to offer the...
by SP Singh | Nov 5, 2022 | Project Execution
In the good old days, the work within offices used to flow within paper files. Each file had a unique ID, a few forms, and supporting documentation. The file is used to move from one desk to another. Then, the file processing staff adds new information and makes...
