When we outgrow!

As we grow, we often outgrow our service providers, tools, processes, and software. We are so used to them that we usually do not realise they are becoming our constraints. They limit the possibilities of our growth and the value we can offer. They may be limiting our...

Focusing on our set mandate to serve!

Often, we inherit work from others. The work can be a job, an initiative, a deliverable, or a project. We may inherit it from our competitors or associates, or they may be unknown. As each of us can have unique perspectives, methods, and operating models, we often...

Risk Management is a discipline for everyone!

Every activity and venture involves risk. Everything from breathing to sitting on a plane has risks. For a few of us, every risk makes us paranoid, while others tend to be too optimistic. Both extremes are equally dreadful. On one extreme, knowledge of risks restricts...

The next step is what counts!

Life often throws a lot of stuff at once. We feel overwhelmed and too crippled to take any step. Our minds run in different directions. We put much effort into moving forward but feel stuck. One thing that I find helpful in such situations is asking this question:...

Promote simplicity and rationality!

Enterprise software (ERP/CRM) projects are already too complex and expensive. Consultants who implement these software projects are often paid by the hour /day. So, their incentive is based on the amount of time they work. Their internal incentives (bonuses and...

Acknowledging my own biases!

I am influenced by a self-serving bias. If I am not careful and alert, I default to being an actor during success and look at someone else during failure. Many egocentric biases influence my mind every day. If I am not careful, I may protect my ego for all the wrong...

When I look into your eyes!

Looking at you, I can see your shortcomings, weaknesses and limitations. At this point, I feel I am complete, and you are so incomplete.When I am patient enough to look into your eyes curiously, then I see myself clearly. I see myself looking for short-term gains,...

Project managers are not fortune tellers!

Enterprise software projects (ERP/CRM) are complex, multi-dimensional moving beasts. The ERP Project manager’s job is to clearly state the facts and present the project’s current status. Yes, with an indication of the planned next steps and an estimate to...

Parties Vs Partners!

In the B2B environment, when I announced, “We have made a strategic decision to implement a new ERP and cracked a great deal with the implementation partner.” In parallel, there is likely to be another announcement on the vendor side, “We have secured a major project...